1. Introduction
VeriFive ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.
2. Data Controller
VeriFive is the data controller for the personal data collected through the Service. You can contact us at [email protected].
3. Data We Collect
We collect the following types of information:
- Authentication Data: Google OAuth ID, email address, and display name.
- Profile Data: User ID (UUID), account creation date, and profile settings.
- Commitment Data: Details of your goals, commitment duration, V-coin stake amounts, and tier selection.
- Media Files: Photos and videos you upload as proof of your progress.
- Verification Data: Votes cast, comments, and participation scores.
- Wallet Data: V-coin balance and transaction history.
- Payment Data: Transaction IDs from Stripe (we do not store full credit card numbers).
4. How We Collect Data
We collect data directly from you when you:
- Register for an account via Google OAuth.
- Create a commitment or submit a proof.
- Purchase V-coins.
- Contact our support team.
We also collect data automatically via server logs, including IP addresses and access times.
5. How We Use Data
We use your data to:
- Provide, operate, and maintain the Service.
- Authenticate your identity.
- Process your commitments and facilitate the verification process.
- Manage your V-coin wallet and process transactions.
- Send you notifications regarding your challenges and account.
- Detect and prevent fraud or abuse.
6. Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:
- Contract: We need your data to perform the contract (Terms & Conditions) you agreed to.
- Legitimate Interests: We use data to improve our services and prevent fraud.
- Consent: We may ask for your consent for specific uses.
7. Data Storage & Security
Your data is stored securely on AWS servers. We use PostgreSQL for database storage and AWS S3 for media files. We employ industry-standard security measures, including encryption in transit (HTTPS) and at rest, to protect your data.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. Active commitment data is retained indefinitely to maintain your history. If you delete your account, your personal data will be removed from our active databases within 30 days, subject to legal retention obligations.
10. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete the information we have on you.
- Object to the processing of your data.
- Request a copy of your data in a structured format.
To exercise these rights, please contact us at [email protected].
12. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Our primary servers are located in Canada.
13. Children's Privacy
Our Service is not intended for anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information.
14. AI Coaching Privacy
Use of our AI Coaching feature involves the processing of your chat data. We take your privacy seriously:
- Private & Secure: We store your chat history privately and securely.
- Third-Party Processing: Chat content is sent to Google (our hosting LLM provider) for processing.
- Internal Use Only: Chat history is used solely for internal training and research at v5challenge.com to improve our services.
- No Data Sales: We do not sell your chat data to third parties.
- No Ads: Our platform does not run ads based on your conversation data.
Safety Notice: Please do not share sensitive personal information (e.g., credit card numbers, health data, sexual orientation) in your AI Coaching conversations.
15. Changes to Policy
We may modify these Terms at any time. We will provide notice of material changes via email or a prominent notice on the Service. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
16. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].